We want you to enjoy every sip of Gullies. If something isn’t right, here’s what to do:

Damaged or Incorrect Orders

• Please contact us within 7 days of delivery with your order number and photos of the issue.
• We’ll arrange a replacement or refund.

Change of Mind

• Due to the nature of our products (consumables), we cannot accept returns for unwanted items once they’ve been dispatched, aside from merchandise. 

Refunds

• Approved refunds will be issued to your original payment method within 5–10 working days.
• Shipping fees are non-refundable unless the error was ours.